Terms & Conditions

Proposed draft. This skeleton sets the structure – review (or have counsel review) before relying on it. The bracketed items are your decisions.

1. What this site offers

Dealership lead-form mystery shopping services – single-store shops, multi-store comparisons, monthly monitoring retainers, service shops, and phone and SMS response shops – purchased through bdctracker.com.

2. Orders and payment

Prices shown at checkout. Payment is processed by our payment providers at the time of order.

3. Fulfillment

An interim snapshot is delivered within 5-10 business days and the full report within 30 days, as described at checkout. Reports are delivered by email.

4. Cancellations and refunds

[e.g., full refund before the shop cycle begins; no refund after responses are collected.]

5. What this is not

Reports describe observed response behavior at the time of the shop. They are not a guarantee of any business outcome. Shopper identities and methodologies are confidential and are never disclosed in reports.

6. Ownership and usage

Report contents are licensed to the purchasing business for internal use. Redistribution or publication of report contents is not permitted.

7. Governing law

These terms are governed by the laws of [your state].

8. Contact

Questions about these terms: [contact email] – bdctracker.com