Monthly Archives: November 2011

Build Rapport in Sales

You’re in a prospect’s office, and you look around as you usually do for things to comment on and build rapport.  Only one problem!  You can’t relate to anything you see.  S/he has horses, you have dogs.  You’re not a … Continue reading

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Intuition: More than meets the eye – The Kindness Gene

There may be more to that gut level feeling we have about certain people.  Perhaps there is more to intuition, or that ‘sixth sense’ than people get credit for.  An Oregon University study shows that people can actually recognize in … Continue reading

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Mind Over Potato Chip

Logic tells us to make comparisons to get the best deal in goods and services – but it doesn’t always work that way. That’s because of the weird way our brains make mountains out of molehills.  The Potato Chip Study … Continue reading

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The Art of Persuasion – in a Second

The first rule of changing minds is to keep your message short, sharp, and simple. People tend to respond less well to long convoluted arguments, according to Kevin Dutton, Ph.D., author of Split-Second Persuasion: The Ancient Art & New Science … Continue reading

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